Frequently asked questions

Healr offers a wide range of naturopathic and allopathic health services. We treat various conditions, including but not limited to, digestive disorders, allergies, anxiety and depression, chronic fatigue syndrome, skin conditions, arthritis, hormonal imbalances, autoimmune disorders, asthma, diabetes, high blood pressure, weight management, insomnia, headaches, migraines, and musculoskeletal pain. Additionally, we provide support for conditions such as lupus, Crohn's disease, cancer, detoxification/environmental exposure, dementia, infertility, pediatric care, respiratory infections, gut health, tics, nerve disorders, ADHD, and sports injuries.

Booking an appointment with us is easy and convenient. Once you've created an account with us you will be directed to a booking page where you will schedule your initial consult with one of our physicians. Following each appointment, you will be able to schedule an appointment through your patient portal.

During a telehealth consultation, you will have a video or phone call with one of our licensed healthcare providers. The provider will review your medical history, discuss your current symptoms, and may ask you to perform simple physical assessments if needed. They will then provide a diagnosis and recommend a personalized treatment plan, which may include lifestyle changes, dietary adjustments, natural supplements, or prescription medications.

Yes, all telehealth consultations are conducted through secure, HIPAA-compliant platforms to ensure your privacy and confidentiality. We take your personal health information seriously and employ robust security measures to protect your data.

Healr's telehealth services are suitable for a wide range of conditions, including chronic diseases, mental health issues, skin disorders, digestive problems, respiratory infections, hormonal imbalances, and more. Telehealth is especially effective for ongoing management of chronic conditions, follow-up appointments, and initial consultations. However, certain acute conditions or emergencies may require in-person visits or immediate medical attention.

We believe in a holistic approach to healthcare, integrating the best of both naturopathic and allopathic medicine. Our providers are trained in both disciplines and work together to create comprehensive treatment plans that address the root causes of illness. This integrative approach ensures that you receive the most effective and personalized care possible.

To find out if your specific insurance is accepted, please contact our support department.

Naturopathy focuses on treating the whole person and addressing the root causes of chronic conditions rather than just managing symptoms. By using natural therapies, dietary modifications, lifestyle changes, and supplements, naturopathy can help improve overall health, boost the immune system, and promote long-term wellness. Many patients find relief from chronic conditions such as arthritis, digestive disorders, hormonal imbalances, and more through naturopathic care.

For your first telehealth visit, make sure you have a quiet and private space with a stable internet connection. Prepare any medical records or test results you have, and make a list of your current medications and supplements. It’s also helpful to write down any symptoms, questions, or concerns you want to discuss with your healthcare provider.

Yes, we offer pediatric care through our telehealth services. Our providers are experienced in treating children and can help with a variety of pediatric conditions, including common illnesses, skin conditions, behavioral issues, and more. Telehealth is a convenient option for parents to ensure their children receive timely and appropriate care.

Follow-up appointments can be scheduled through our online booking system. During follow-up visits, your healthcare provider will review your progress, address any concerns, and adjust your treatment plan as needed.

We maintain strict confidentiality and security standards for all medical records. Your records are stored in a secure, HIPAA-compliant electronic health record (EHR) system. Only authorized personnel have access to your information, and you can request copies of your records at any time through our patient portal.

While telehealth is suitable for many conditions, it is not appropriate for medical emergencies. If you experience a medical emergency, please call 911 or go to the nearest emergency room immediately. For urgent but non-life-threatening issues, we can provide same-day or next-day telehealth appointments to address your concerns.